Thousands of Salvadoran citizens are reporting daily that their DUI (Unique Identification Document) numbers are already registered on the Chivo wallet. Chivo S.A de C.V. is the state owned company that released the Bitcoin wallet called Chivo.
You don’t have to look too far to find out this is real and it’s happening, many replies on recent tweets from the official Chivo wallet Twitter account and even the app reviews on the Google Play & Apple App Store are about people complaining that their identity has been stolen and their DUI number is already registered. [Chivo tweet reply](https://twitter.com/MarioGT77/status/1445928422094647301?s=20) , [Chivo tweet reply](https://twitter.com/BenitezAS/status/1445875034719850497?s=20)
So far neither Chivo nor Bukele have addressed the issue, it is also believed that there are hundreds of thousands of support cases opened in less than a month.
The app is plagued with bugs and many many people have lost thousands of dollars per transaction [tweet](https://twitter.com/iGioArauz/status/1445914199557877761?s=20).
This just goes to show how poor planning, poor security, poor customer support and imposing laws and rules at will affects real citizens.