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Ouch: Coinbase Users Say Crypto Start-Up Ignored Their Pleas for Help.

Ouch: Coinbase Users Say Crypto Start-Up Ignored Their Pleas for Help.



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9 Comments

  1. I can say this is true, my account was locked 3 months for apparently no reason(at least they didn’t give me a reason) when my acc was verified, had to contact support over reddit and be patient, but I think it’s understandable due to all the new investors
    Edit: Grammar, I’m not native and I’m half dumb

  2. I’ve said it in the other topic as well: its only a fraction of the total users. Bat as if the majority has been complaining:

    >“[…] His cautionary tale is one of dozens from Coinbase customers around the world who say that their accounts were plundered by attackers or that they were locked out of their life savings without warning or reason — and that the company failed to detect the issues and did little to help. “

    (Quote from article referenced by the Verge)

    Wow! Literally DOZENS of complaints out of 43 million users!

  3. tldr; Coinbase, the world’s first major cryptocurrency company to go public, is struggling with basic customer service as it prepares to be the first major company to do so, users have said. “I was thinking about retirement, family, having money for those rainy days, and within a couple of minutes, it was all taken away from me,” said Michael Pierre, an ex-Coinbase employee who sued the company in January for negligent security measures and failing to protect his money.

    *This summary is auto generated by a bot and not meant to replace reading the original article. As always, DYOR.*

  4. As soon as DeFi becomes a fully-fledged and operational reality in the cryptosphere, coinbase, finance, kraken et al will see an exodus of rightfully disgruntled customers.

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